Service Call Rates
Revised January 1, 2011
Virus/ Malware/ Spyware Removal
Tier 1
$65.00 in shop $75.00 in your Home or Business + tax and includes:
Cursory sweep of System areas and removal of Viruses, Spyware and Malware.
Registry repairs to speed up your PC and restore functionality
This process takes approximately 60 minutes.
Tier 2
$95.00 in shop $105.00 in your home or business + tax and includes:
Tier 1 + Full sweep of all files on your computer to ensure that no Virus
returns due to infected documents, media files, etc.
This process takes 1 ½ - 2 hours
Tier 3
$130.00 in shop $145.00 in your home or business + tax
Back up your files and format to re-install your operating system
and drivers to the factory state.
We then restore your files and scan them All for any potential future threat.
This will ensure that no remnant of malicious Software remains on your system.
This process requires 2 – 4 hours*
*depending on the amount of data that Needs copied and restored. Best if done in shop.
Networking, Upgrades and Hardware Repair or Replacement
Additional services such as re-loading Microsoft Office, Anti-Virus, printers, etc.
may be billed at $32.50 per half hour of service time depending upon the length of the job.
Home and business Networking issues are billed at $75.00 for the first hour and $32.50
for each additional half hour.
Hardware replacement and Windows 7 upgrades are billed at normal hourly rates + parts.
Website Design and Deployment
Websites are a difficult item to price as they are really treated on an individual basis. Please call
(614) 935-2766 to discuss the nature of your project and we will be happy to give you a quote!
Data Recovery
Data recovery projects are treated on a case-by-case basis. We recover data of all types and sizes
from flash drives, hard drives, camera cards, video cameras, etc. Please call with the size and type
of disk you are trying to recover data from for a custom quote. We are guaranteed to be less
expensive than our competitors on data recovery projects!